The Foundation of Our Work

Every organization is built through milestones.

Personnel files preserve the documentation of those milestones, one employee, one record, and one chapter at a time.

As organizations grow, so do the records that reflect their journey. New employees are welcomed. Training is completed. Certifications are earned. Responsibilities evolve. Performance is documented. Each milestone quietly adds another chapter to the organization's history.

Over time, maintaining organized personnel documentation becomes increasingly complex. Records accumulate, documentation practices evolve, and what was once manageable often benefits from a more structured approach.

New Leaf Milestones Solutions was established to help long-term healthcare organizations organize, review, and better understand their personnel file documentation through structured assessments, organized reporting, and personnel file cleanup services.

Every engagement follows the ORDER Method, a structured approach built on observation, review, documentation, evaluation, and practical recommendations. The methodology provides a consistent framework while recognizing that every organization maintains personnel records in its own way.

PERSONNEL FILE CLEANUP . DOCUMENTATION REVIEW . FILE ORGANIZATION . DOCUMENTATION GAP IDENTIFICATION

Our Perspective

Most personnel files are viewed as collections of documents. We see them as collections of decisions.

Every application accepted. Every policy acknowledged. Every certification completed. Every evaluation documented.

Each record reflects a decision made at a particular moment in an organization's history. Understanding those decisions requires more than reviewing paperwork. Those decisions deserve to be understood within the context in which they were made, rather than viewed as isolated documents.

That perspective shapes every assessment performed by New Leaf Milestones and serves as the foundation of the ORDER Method.

THE ORDER METHOD

Observe

The ORDER Method is the foundation of every engagement. It provides a structured process for understanding the current organization's personnel documentation before practical recommendations are developed.

Practical recommendations are developed and are intended to support documentation and administrative consistency.

Evaluate

Observe

Review

Document

Recommend

Every project begins by observing the current organization's personnel documentation and establishing the agreed scope of work.

Documentation is reviewed in a systematic manner to understand how personnel records are currently organized and maintained.

Objective observations are documented using a structured process that creates a clear record of project findings and establishes the foundation for meaningful evaluation.

Documented observations are evaluated to identify patterns and opportunities the organization may wish to consider.